Support CenterInternational

You may order via our secure online ordering system or by contacting our Customer Service Department. Our Customer Service Department is open for phone orders Monday - Friday between 8:00am - 6:00pm EST. If you would like to place a phone order, please call us at 800.366.3070.

Inline Warehouse accepts payment by credit card (MasterCard, Visa and Discover), PayPal, wire transfer and Western Union. All orders are processed in USD currency. If a credit card is used for the purchase, the issuing credit card company will bill the charge in your local currency at the current exchange rate.

Inline Warehouse proudly accepts PayPal as a convenience for all of our international customers. PayPal is a trustworthy source to provide transfer of payments between our customers and Inline Warehouse. Please visit www.paypal.com to set up an account or to answer any questions that you may have.

In an effort to protect the security of our customers, authorization information may be required for international purchases. The authorization process is required for first-time payments, but subsequent orders using the same payment method are not subject to the authorization process. Any and all requested information will be included in the confirmation email you will receive within 1 business day of completing your purchase. International orders awaiting information are held for 5 days. Please reply to any requests at your earliest convenience to avoid processing delays or cancellation of the order.

Feel free to make returns or exchanges on any items bought from Inline Warehouse. For a full refund or exchange, ensure that products are returned in new, store-bought condition in it's original packaging within 90 days from the original invoice date. Products returned in used or worn condition within the 90-day window are eligible for store credit, with a 10% restocking fee deducted. Original shipping charges are non-refundable and while we prioritize your satisfaction with your purchases, please note that excessive used returns may impact your eligibility for such returns. Item that are excluded from used returns: sticks, shafts, blades, helmets, wheels, pucks/balls, jocks, apparel, mouthguards, and skate parts. Any customs duties and fees incurred by Inline Warehouse when the package re-enters the United States will be deducted from your total refund.

There are no U.S. taxes; however, you will be responsible for any additional customs handling fees, duties and/or taxes. Inline Warehouse strongly suggests that you check with your local government agency to determine the extent of such charges prior to purchase.

If any international order is refused upon delivery for any reason, all customs and duty charges will be billed to you by Inline Warehouse. Once a package enters your country, these charges are not reversible whether the package is delivered to you or not.

Inline Warehouse will not issue credit in cases where packages are not delivered due to non-payment of fees, refusal or abandonment.

Please note that some brands we carry may not be shipped outside of the United States. Prior to placing your order for a product, please read any shipping restrictions listed beneath the product description on the product page. If you need additional assistance, please email info@inlinewarehouse.com or call us at 800.366.3070.

You now have the ability to quickly estimate what the shipping cost would be to your home country. Simply place all items that you wish to purchase into your shopping cart and use the shipping calculator at the bottom of the order page. This shipping quote does not include duties and import taxes imposed by your home country.

Inline Warehouse reserves the right to prohibit shipment to any international or United States address that has a history of fraudulent orders or customs and delivery issues. If delivery to a hotel or freight forwarding address is requested, the customer assumes all liability for the package upon proof of delivery. Additionally, a signature will be required on all delivery services to these addresses. Inline Warehouse will not be responsible for lost or stolen packages. Once your order has shipped, it is not eligible for cancellation. Abandoned packages are not eligible for retrieval.